Privacy Policy

At Aurora Story, we value your privacy and are committed to protecting your personal information. This Privacy Notice explains how we collect, use, and safeguard your data when you visit our website or make a purchase from us.

1. Information We Collect

We may collect the following types of personal information:

Contact details (e.g. name, email address, phone number)
Shipping and billing addresses
Payment information (processed securely via third-party gateways)
Order history and preferences
Website usage data (e.g. IP address, browser type, pages visited)

2. How We Use Your Information

We use your information to:

Process and fulfill your orders
Provide customer service and support
Send order updates and promotional emails (with your consent)
Improve our website and services
Comply with legal obligations

3. Data Protection

All personal data is stored securely and only accessible by authorized personnel. Payment details are encrypted and processed by trusted third-party providers. We do not store full credit card information on our servers.

4. Sharing of Information

We do not sell, rent, or trade your personal information. We may share your data only with:

Payment processors and shipping providers for order fulfillment
Service providers who help us operate our business (e.g. email platforms)
Authorities when legally required (e.g. fraud prevention or legal compliance)

5. Your Rights

You have the right to access, correct, or delete your personal data at any time. You may also opt out of marketing communications by clicking the "unsubscribe" link in any email or contacting us directly.

6. Cookies

Our website uses cookies to enhance your browsing experience, analyze traffic, and personalize content. You can manage cookie preferences in your browser settings.